At Feminé Luxé, every detail matters — from the elegance of our designs to the care in your shopping experience. ✨ We want you to feel confident and satisfied with every order.
🌹 Our Return Policy
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Items may be returned or exchanged within 14 days of delivery, provided they are unworn, unused, and in original packaging.
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For hygienic reasons, items that show signs of wear cannot be accepted.
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Return requests must be initiated by contacting our Customer Care team: info@femineluxe.com
👠 How to Request a Return/Exchange
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Contact us via email with your Order Number and reason for return.
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Our team will provide you with instructions and guide you through the process.
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Once approved, you may be asked to provide photos/videos of the item for quality verification.
💎 Refunds
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Approved refunds will be processed back to your original payment method within 5–10 business days after confirmation.
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Please note: Depending on your bank, it may take additional time for the funds to appear in your account.
🌍 Important Notes
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Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
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Customs duties, taxes, and additional import fees (if applicable) are non-refundable.
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In rare cases where replacement stock is unavailable, a full refund will be issued.
🤍 Our Commitment
We take pride in ensuring every Feminé Luxé order arrives in perfect condition. If there is ever an issue, rest assured — our Customer Care team will resolve it with elegance and speed.
👑 Luxury isn’t a look, it’s a legacy — and your satisfaction is part of it.