We believe luxury is not only in the products you wear, but also in the service you experience. 🌹
🛍️ Orders & Payments
Q: How do I place an order?
A: Simply select your desired item, choose your size, and click “Add to Cart.” Once you proceed to checkout, you can complete your purchase securely through our trusted payment gateways (Visa, MasterCard, American Express, etc.).
Q: Which payment gateways do you use?
A: We use Stripe and PayTR as payment gateways.
Q: Can I change or cancel my order after it’s placed?
A: Orders are processed quickly. Please contact us at info@femineluxe.com within 12 hours of purchase for any modifications.
🚚 Shipping & Delivery
Q: Do you ship internationally?
A: Yes! Feminé Luxé proudly offers worldwide shipping. 🌍
Q: How long does shipping take?
A: Standard delivery usually takes 7–21 business days, depending on your location. Tracking details will be provided once your order is shipped.
Q: How can I track my order?
A: Once your order is dispatched, you’ll receive an email with your tracking number and link.
💎 Other Questions
Q: Do you collaborate with influencers or affiliates?
A: Yes, we have an exclusive Affiliate & Influencer Program. Please email us at info@femineluxe.com for details.
Q: How can I stay updated about new collections?
A: Subscribe to The Luxe List on our homepage and follow us on Instagram & Pinterest for exclusive previews and offers.
👑 Because at Feminé Luxé, every detail matters — from your first click to your first step in our heels.